Have questions about the Science Cloud? Need technical assistance? Our Service Desk is here to help you resolve issues and answer questions about your cloud environment.

Submit a Support Ticket:

There are two convenient ways to reach our support team:

  1. Email: Send your questions or support requests directly to support@sciencecloud.nasa.gov

  2. Jira Service Portal: For more detailed tracking and management of your support requests, register for our Jira Service Portal at https://jira.sciencecloud.nasa.gov/servicedesk/customer/portal/34. Through the portal, you can submit new tickets and monitor the status of all your open requests in real-time.

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