Have questions about the Science Cloud? Need technical assistance? Our Service Desk is here to help you resolve issues and answer questions about your cloud environment.
There are two convenient ways to reach our support team:
Email: Send your questions or support requests directly to support@sciencecloud.nasa.gov
Jira Service Portal: For more detailed tracking and management of your support requests, register for our Jira Service Portal at https://jira.sciencecloud.nasa.gov/servicedesk/customer/portal/34. Through the portal, you can submit new tickets and monitor the status of all your open requests in real-time.