Requesting a Science Cloud Account

The Science Cloud is available now for NASA-affiliated teams working on Federal Information Security Management Act (FISMA) Low projects, with FISMA Moderate capabilities in development.

Eligibility Requirements

Before requesting an account, please note the following:

  • The Science Cloud is exclusively available to projects funded by NASA using NASA funds
  • External funding from non-NASA entities is not accepted
  • Funding must be formally obligated before any work can begin or cloud resources can be used

How to Request an Account

If you're a NASA researcher interested in using the Science Cloud, reach out to our team at support@sciencecloud.nasa.gov. We're happy to:

  • Discuss your specific computing needs
  • Help you understand how the Science Cloud can support your research objectives
  • Guide you through the onboarding process


Accessing Your Science Cloud Accounts

Where Do I Log In?

The Science Cloud provides access to multiple cloud platforms to support your research needs. Depending on your project requirements, you may have access to AWS, Azure, or both platforms.

For AWS Projects:
Access your Amazon Web Services environment by navigating to https://aws.sciencecloud.nasa.gov. For detailed instructions on using AWS within the Science Cloud, including authentication procedures and best practices, please refer to our AWS account login procedure.

For Azure Projects:
Access your Microsoft Azure environment through the Science Cloud portal at https://portal.azure.com/sciencecloud.nasa.gov. This portal provides access to all your Azure resources and services configured for your projects.


Budget Development Assistance

Planning your cloud computing costs is an essential part of project success. The Science Cloud's dedicated financial operations team is available to assist you in developing accurate and comprehensive budgets for your cloud-based work. Whether you're planning for an existing project or preparing a grant proposal that includes cloud computing resources, our team can provide guidance on cost estimation, resource optimization, and financial planning.

To request budget development support, contact us at: support@sciencecloud.nasa.gov


Service Desk Support

Have questions about the Science Cloud? Need technical assistance? Our Service Desk is here to help you resolve issues and answer questions about your cloud environment.

Submit a Support Ticket:

There are two convenient ways to reach our support team:

  1. Email: Send your questions or support requests directly to support@sciencecloud.nasa.gov

  2. Jira Service Portal: For more detailed tracking and management of your support requests, register for our Jira Service Portal at https://jira.sciencecloud.nasa.gov/servicedesk/customer/portal/34. Through the portal, you can submit new tickets and monitor the status of all your open requests in real-time.


Learn More

Are you a NASA researcher interested in leveraging the Science Cloud for your work? We'd love to hear from you! Our team is available to discuss your specific computing needs, help you understand how the Science Cloud can support your research objectives, and guide you through the onboarding process.

Get in touch with us at: support@sciencecloud.nasa.gov

Whether you're just exploring the possibilities or ready to migrate existing workflows, we're here to ensure your success in the Science Cloud environment.

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