Getting Started in Science Cloud

What is Science Cloud, and how does it differ from SMCE?

Why is SMD making this change from individual to consolidated cloud infrastructure?

When will the Science Cloud be ready for use?

What can I expect during migration to the Science Cloud?

How to Log in to AWS Through Science Cloud


Migration Impact

How to Migrate from SMCE to Science Cloud

What is going to happen to my reserved instances when I migrate from SMCE to Science Cloud?

Will my service accounts be affected during the migration?

What happens to IAM users or groups associated with custom IAM roles in my project during migration?

Will my application or service need to move to a new domain when I migrate from the SMCE to the Science Cloud?

Do we still get to choose any AMIs we like in Science Cloud?

How does the SMCE to Science Cloud migration process work?


Accounts and Security

Are Account Numbers going to change with the transition from SMCE to Science Cloud?

Where do I go to log into my Science Cloud accounts?

If NASA credentialed users going to be using Launchpad to log in, do we need to submit any NAMS requests?

How does login work for external collaborators who do not have PIV cards?

Will I be able to use my university's Multi-Factor Authenticator (MFA) instead of a Science Cloud specific MFA?

Will using the console require being on the VPN?

Is there also any barrier to international participation?




Science Cloud Shared Services

What is the Research Platform?

What shared services will be provided? Will Shared Services like GitLab and Mattermost be migrated to Science Cloud?

What (if any) is the plan for onboarding new low-level cloud service providers (e.g., GCP; CloudFlare; Wasabi S3; Tigris S3)?

What is the plan for onboarding New SAAS providers (e.g., Coiled)?


Science Cloud Financial Services

Who is eligible to use Science Cloud, and what are the funding requirements?

Can Science Cloud help me develop a budget for working in the cloud? 

How does the Science Cloud billing process work?

What cost monitoring and management tools currently exist?

What cost monitoring and management tools are in development?


Science Cloud Community of Practice 

WebApp Hosting Guidelines

Need more help?

  • Email a ticket: support@sciencecloud.nasa.gov
  • Visit the Science Cloud Support Portal