Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Warning

Draft for review. This page is under review before the Operational Readiness Review. Panels marked as open questions are still waiting for an answer. Send corrections to the Research Platform team.

...

Getting access to the Research Platform is a quick process, but your exact steps depend on whether you are starting a new project or joining an existing one.

First, which path do you need?

Your situationGo to
I want a new project on the Research PlatformPath A
My project already exists, and I need to be addedPath B
I have no NASA identity (I am a partner)You must obtain a STAR ID first, then follow Path B (to obtain a STAR ID, email support@sciencecloud.nasa.gov)

Path A

...

: Start a New Project

This path is for the Project Admin—the For the person who will run manage the project and its money. We call that person the project adminfunding.

Step 1

...

: Send

...

the request email

Write to Email support@sciencecloud.nasa.gov and to ask for a new Research Platform project. Please include all of this. It is not a fixed form, but it lets the team set you There is no official form to fill out, but including the following details in your email will prevent back-and-forth and get you set up much faster:

  • The project name.
  • The funding source for the project.
  • The expected budget.
  • The project admin's name and NASA identity.
  • The first initial list of team members you want on the project.to add

A request with these details moves through the steps below with no back-and-forth.

Step 2

...

: Science Cloud

...

review

Science Cloud finance and management approve will review the request . They check to verify the funding and the ensure it is a good fit. You do not need to chase anyone. The Science Cloud team comes back to youfollow up; the team will contact you once approved.

Step 3

...

: Project setup

The platform

...

The team creates the project workspace and makes officially sets you as its first project adminProject Admin.

Step 4

...

: Add your team

You can now use log into the RPAdmin console yourself. From here, you can self-manage your team without submitting any support tickets. You can add members, set each member's budgetindividual budgets, and turn on features such as collaboration. No ticket neededlike team collaboration. See RPAdmin — the admin console.

Path B

...

: Join an Existing Project

Just ask your Project Admin. They can add you instantly through the RPAdmin console without contacting support.

  • Requirements: You must have a NASA identity or an existing STAR ID.
  • To log in: Once

Ask your project admin. That is the whole process. The project admin adds you in the RPAdmin console, with no ticket to the platform team.

Your project admin can add you straight away if either of these is true:

  • You are a NASA user (you have a NASA identity), or
  • You are already registered in STAR, the Science Cloud login service.

If neither is true yet, get a STAR ID first. See below.

...

...

  • sign in.

If you have no NASA identity

No NASA Identity? (External Partners)

If you are an external partner at a university, agency, or company, you Partners at universities, other agencies, and companies can use the platform. You need a STAR ID.STAR is (the central Science Cloud login service. It checks who you are for every Science Cloud service, one time. A STAR ID is your login for it.To request ) before an admin can add you to a project.

  • Get a STAR ID:

...

  • Email support@sciencecloud.nasa.gov to request one.

...

  • Join your team: Once you receive your STAR ID,

...

  • give it to your Project Admin so they can add you to the

...

  • workspace.

...

Expected Wait Times

Our target delivery time is 4 hours. That is the time we aim for from goal is to have you working within 4 hours of receiving a complete request to a working login.

Two things can make it longer:

  • The approval in Step 2, if the funding question needs more discussion.
  • A request with missing information.

...

.

Delays usually only happen if your request is missing information, or if project funding needs further discussion.

Quick Reference Guide

I need…Do this
A new projectEmail support@sciencecloud.nasa.gov
To be added to a projectAsk your project admin
A STAR ID (no NASA identity)Email support@sciencecloud.nasa.gov
To add someone to my projectDo it yourself in the RPAdmin console
Any other helpEmail support@sciencecloud.nasa.gov, or use the Science Cloud Support Portal