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- GitHub and GitHub Copilot: This is the only Software as a Service (SaaS) for which the Science Cloud charges a 2.5% overhead. Subscriptions are purchased through the Azure cloud contract and organized by Cost Centers. All costs are the responsibility of the Cost Center, and 12 months of funding is required upfront to start a subscription.
Science Cloud Direct Project Support (DPS): Projects requiring committed personnel support (e.g., short or long-term parallel cluster support, specialized efforts) can request this on an individual basis. DPS is billed at a fixed rate of $150/hour.
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- Cloud Computing Services (CCS) Fee: CCS (a service line in the OCIO's Operations Division) charges a 2.5% overhead fee on all services purchased from AWS, including AWS Marketplace purchases. This fee is calculated after all discounts are applied and is collected at the time funds are obligated. (Example: Obligating $1,000 to the AWS contract requires obligating an additional $25 to cover the CCS support contract).
- AWS Enterprise Support: NASA maintains an Enterprise Support contract for the AWS Cloud, allowing users with console access to request cloud support directly from AWS. This cost fluctuates monthly based on a percentage of total Centralized Billing Account (CBA) AWS costs (excluding Marketplace). Each project pays its proportional share of this Enterprise Support percentage based on its monthly AWS spend.