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Draft for review. This page is under review before the Operational Readiness Review. Panels marked as open questions are still waiting for an answer. Send corrections to the Research Platform team.

Info

Read time: 3 minutes. Target time from request to first login: 4 hours. Everything starts with one email: support@sciencecloud.nasa.gov.

First, which

...

path do you need?

Your situationGo to
I want a new project on the Research PlatformPath A
My project already exists, and I need to be addedPath B
I have no NASA identity (I am a partner)
Getting
You must obtain a STAR ID first, then follow Path B

Path A — start a new project

...

  • The approval in Step 2, if the funding question needs more discussion.
  • A request with missing information.

Quick reference

I need…Do this
A new projectEmail support@sciencecloud.nasa.gov
To be added to a projectAsk your project admin
A STAR ID (no NASA identity)Email support@sciencecloud.nasa.gov
To add someone to my projectDo it yourself in the RPAdmin console
Any other helpEmail support@sciencecloud.nasa.gov, or use the Science Cloud Support Portal